Refund policy

EXCHANGE & STORE CREDIT POLICY

We want you to feel confident in your purchase from Aloha Friday Workwear. If something isn’t quite right, we’re happy to help under the guidelines below.

Eligibility

• Items are eligible for exchange or store credit within 15 days of the original purchase date.
  
  
• Proof of purchase is required for all exchanges and store credit requests.
  
  
• Apparel must be unworn, unwashed, and in original condition, with all tags attached.
  
  
• Items showing signs of wear, washing, damage, or alteration will not be accepted.

Exchanges

• Products may be exchanged for another item of equal or greater value.
  
  
• If exchanging for a higher-priced item, the price difference must be paid at the time of exchange.
  
  
• Exchanges are subject to product availability.

Store Credit & Refunds

• Approved returns will be issued as store credit only.
  
  
• We do not offer cash refunds or refunds to original forms of payment.
  
  
• Store credit does not expire and may be used toward any future purchase.

Non-Eligible Items

• Final sale, clearance items, or promotional items are not eligible for exchange or store credit.
  
  
• Accessories and custom items may be excluded unless otherwise stated.

Shipping

• Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
  
  
• Original shipping fees are non-refundable.

How to Start an Exchange

Please email us at support@alohafridayworkwear.com with your order number and proof of purchase. Our team will guide you through the next steps.

CUSTOMER ACKNOWLEDGEMENT

By completing your purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this Return and Exchange Policy.

POLICY AMENDMENTS

We reserve the right to modify or amend this policy at any time without prior notice. 

Questions or concerns about this policy should be directed to our customer service team at support@alohafridayworkwear.com